top of page
psp physiotherapy-01.jpg

Privacy Policy
All About Physio by Practical Sports Physiotherapy

Introduction

All About Physio by Practical Sports Physiotherapy is committed to protecting your personal information and privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our services, courses, and platforms.

​

This policy applies to all services and digital platforms provided by All About Physio, including websites, mobile platforms, apps, and social media. By using our services, you agree to the terms outlined in this Privacy Policy. This notice may be updated periodically to reflect changes in our practices.

 

What Personal Information We May Collect

We may collect and process the following types of personal information:

  • Full names

  • ID or passport numbers

  • Email, physical and postal addresses

  • Contact details

  • Occupation

  • Educational background

  • Gender and race (only where required for reporting or compliance purposes)

 

This information is collected when you:

  • Register for a course

  • Contact us via forms, email, or phone

  • Engage with our digital platforms

  • Provide information directly during interactions with our team

We only collect data that is necessary for our legitimate business interests or required by law.

 

How and When We Process Your Information

Your personal information is used only for the purposes for which it was provided. These include:

  • Registering for and accessing our courses

  • Fulfilling legal and contractual obligations

  • Maintaining communication and relationships with you

  • Marketing relevant services and offerings

  • Verifying qualifications or references

  • Performing audits and maintaining records

  • Conducting research and analysis

  • Complying with legal requirements

​

Sharing Your Information

Your personal information will only be shared with:

  • Approved service providers essential to delivering our services

  • Regulatory bodies or law enforcement agencies, where required by law

We do not sell or share your data with third parties for unrelated marketing purposes.

 

Safeguarding Your Data

We use trusted platforms and service providers to store and manage your information securely. We take all reasonable steps to prevent unauthorized access, alteration, disclosure, or destruction of your data.

 

Communication Methods

We primarily communicate via email. Where not possible, communication may occur via South African postal services. While we take measures to protect your data during transmission, we cannot be held liable for unauthorised access once the information leaves our systems.

 

Data Retention

Your personal data will be retained for as long as necessary to fulfill the purpose it was collected for or as required by legal and regulatory obligations. In some cases, this may mean retaining your data beyond the minimum legal period.

 

Your Rights

You have the right to:

  • Request correction, deletion, or destruction of your personal data

  • Withdraw consent for future use of your data (subject to legal and contractual obligations)

  • Object to the processing of your data on reasonable grounds

  • Lodge a complaint with the Information Regulator

  • Institute civil proceedings in case of privacy violations

 

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

​

POPI Officer: Lindsay Harris
📞 082 979 0492
✉️ info@lindsayharris.co.za

​

Effective as of April 2025

bottom of page